Customer Service

Welcome to Harney & Sons Customer Service Page. We are not only committed to delivering premium quality tea, tea wares and gifts, but our goal is to create a positive experience for our customers throughout their shopping experience. It has been our mission from day one to deliver the highest quality customer service to our loyal tea drinkers. We have created this page to anticipate any questions that may arise. If you require additional information at anytime, please do not hesitate calling our dedicated customer service team at +61 2 8355 7059, or email us at

Contact Us
Melbourne: +61 3 9099 0293
Sydney: +61 2 8355 7059
Fax: +61 2 8355 7062

Serve Harney Fine Teas in your Café or Restaurant

Fine Cafe or RestaurantHarney & Sons award-winning teas are served in many of the world’s finest restaurants and cafés. 

Display CaddiesThis is no ordinary tea; the Harney family have decades of travelling the globe to find the best teas, accepting only the exceptional to create blends beyond compare.

We have many fine teas to offer available in loose leaf and also our innovative, attractive silken sachets.

Harney Fine Teas silken sachets provide a great solution for those wanting a premium loose tea with the convenience of a ‘teabag’.

Cafe tea strainerThey’re unique and the beautiful sachets are always greeted with a wow factor.

Our range of blends includes rare white tea, green, oolong, black teas, herbal tisanes and a selection of delicious pure fruit ‘teas’.

Harney & Sons unique, stylish display caddies and racks ensures your tea offering stands out from the rest. 






Our dedicated team will assist you with your tea buying decisions. In addition we provide you with tea menus, tea training including tea etiquette, serving guidelines and more.

Contact us for wholesale enquiries.